Process Consulting

Process consulting starts with the analysis of current organisational and workflow structures within one or more given operative areas. Input and output conditions are collected, as well as the intermediate processes of included work steps up to the aimed work result. The quality of work results is a central part of the process analysis. Inconsistencies, break downs, or risks within the processes will be uncovered. Starting with the “as-is” analysis we develop a scenario for future work processes. Optimizations and cross-entity integration potentials are the focus points of the scenario.

In our analysis we apply formal methods (e.g. UML, SADT) as well as qualitative methods (e.g. interview techniques, questionaires, shadowing). We analyse, critically review, and optimize your processes, and integrate your operational process flows.

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